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    FREQUENTLY ASKED QUESTIONS

    DVD Playback

    Question   Will DVDs from AsianScreens play on my DVD player?
    Question   Will DVDs from AsianScreens play on my computer?
    Question   Why is it that a DVD I bought from AsianScreens seems to be shorter than its listed length on the website?
    Question   Why do some DVDs not have menus?
    Question   What may cause a DVD I bought from AsianScreens to not run on my player?

    VCD Playback

    Question   What is the best way to view VCDs from AsianScreens?
    Question   Can I view titles I buy from AsianScreens on a DVD/VCD player?
    Question   What does it mean when a movie title for sale has the phrase "DivX Format" next to it, such as Riko Akina's "Beloved Lollipop Girl"?
    Question   Are DVD versions of movies longer in length than those available on AsianScreens on VCD?

    Ordering

    Question   How quickly does AsianScreens ship an order paid via credit card?
    Question   How quickly does AsianScreens ship an order paid via money order?
    Question   Is it safe for me to order using my credit card?
    Question   Can I get a discount if I order in bulk from AsianScreens?
    Question   I accidentally ordered a wrong item. Can I ask AsianScreens to make a correction on my order and replace the title I ordered by accident with the one I really wanted?
    Question   If I order a large number of titles from AsianScreens at one time or depending on where I live, will I be charged extra for shipping/handling?
    Question   When ordering from AsianScreens, can I provide an alternate delivery address in case I am not actually home when my order is delivered?
    Question   Does AsianScreens take orders from every country in the world?

    Content

    Question   Why is it that some well-known JAV idols don't have as many movies listed on AsianScreens as some of their less popular peers?
    Question   I looked on other sites and found information in AsianScreens' idol profiles and/or movie information that differed from theirs. Why is this?
    Question   How often does AsianScreens add new titles?
    Question   Are titles with "n/a" appearing in the shopping cart column permanently unavailable?












    Question   Will DVDs from AsianScreens play on my DVD player?
    Answer   AsianScreens does not guarantee playback of DVD titles we ship on all brands/models of DVD players. We recommend, however, that they be viewed using DVD players that support the DVD-R format.
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    Question   Will DVDs from AsianScreens play on my computer?
    Answer   Yes, but please be sure of the following:
    Back to FAQ Back to FAQ

    Question   Why is it that a DVD I bought from AsianScreens seems to be shorter than its listed length on the website?
    Answer   DVD movie times listed on our site are approximate. Please note that movie components such as special features, multiple-angle shots and photo galleries do contribute towards DVD movie lengths and thus, perceived differences in the actual length of a title may be a result of not accounting for said components.

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    Question   Why do some DVDs not have menus?
    Answer   DVD titles may come without menus, because they are older and have been transferred in their entirety from their VHS versions. Titles without menus are noted as such on our website.

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    Question   What may cause a DVD I bought from AsianScreens to not run on my player?
    Answer   Assuming your player supports the DVD-R format, we suggest inspecting both the DVD and your player for dust and then try playing it again. Actually, sometimes it is just the mere act of reinserting a DVD into your player that will make it viewable since it may not have been properly balanced in the drive the first time.

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    Question   What is the best way to view VCDs from AsianScreens?
    Answer   We strongly suggest viewing the VCDs on a PC. Many people use Microsoft Windows Media Player (partly because it is free). Based on our experience, though, the best way to view VCDs on a PC is through using Intervideo WinDVD. If you are willing to spend the money, we would certainly recommend that you purchase the software for Intervideo WinDVD. You can find comprehensive information about Intervideo WinDVD at http://www.intervideo.com.

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    Question   Can I view titles I buy from AsianScreens on a DVD/VCD player?
    Answer   Most titles purchased from AsianScreens can be played on CD-R-compliant DVD/VCD players. Please note, however, that we only guarantee playback of all titles via PC and are not responsible for inability to view our titles on so-called "CD-R-compliant" DVD/VCD players. For a partial listing of DVD/VCD players that are CD-R-compliant, please visit VCDHelp.com at http://www.vcdhelp.com.

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    Question   What does it mean when a movie for sale has the phrase "DivX Format" next to it, such as Riko Akina's "Beloved Lollipop Girl"?
    Answer   In order to view such a title on a PC, you will need to download DivX software (to be used in conjunction with your existing player) from a source such as DivX Digest. For those of you unfamiliar with DivX technology, DivX is a video codec. A video codec is basically software that encodes and decodes video. And the DivX codec is based on a type of video compression called MPEG-4.

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    Question   Are DVD versions of movies longer in length than those available on AsianScreens on VCD?
    Answer   In general, yes. It is often the case that the DVD version of a movie has more content than its VCD counterpart.

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    Question   How quickly does AsianScreens ship an order paid by credit card?
    Answer   A fully approved credit card order will usually ship out within 2-5 days from the time it is placed. Please note, however, that during a typical week a credit card order fully approved between 3 a.m. EST on a Thursday and Sunday will likely not be shipped out until the following Tuesday. Also, our ability to ship orders is affected by observance of federal holidays.

    A customer in the U.S. will receive his/her order roughly 2-4 days after it has been put in the mail. A customer outside of the U.S. will receive his/her order roughly 7-12 days after it has been put in the mail.

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    Question   How quickly does AsianScreens ship an order paid via money order?
    Answer   AsianScreens will generally ship out the order 1-2 days after receiving and processing the money order. Please note, however, that an order for which we receive and process a money order payment after 3 a.m. EST on a Thursday will likely not be shipped out until the following Tuesday. Also, our ability to ship orders is affected by observance of federal holidays.

    A customer in the U.S. will receive his/her order roughly 2-4 days after it has been put in the mail. A customer outside of the U.S. will receive his/her order roughly 7-12 days after it has been put in the mail.

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    Question   Is it safe for me to order using my credit card?
    Answer   Yes. All credit card transactions are securely processed using 128-bit SSL encryption technology.

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    Question   Can I get a discount if I order in bulk from AsianScreens?
    Answer   In general, no.

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    Question   I accidentally ordered a wrong item. Can I ask AsianScreens to make a correction on my order and replace the title I ordered by accident with the one I really wanted?
    Answer   Yes. However, please email us via our contact us page as soon as possible after ordering to inform us of the desired correction as we sometimes ship orders out the same day we receive them.

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    Question   If I order a large number of titles from AsianScreens at one time or depending on where I live, will I be charged extra for shipping/handling?
    Answer   No. It doesn't matter how big your order is or where you live - shipping/handling for it costs only $6.

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    Question   When ordering from AsianScreens, can I provide an alternate delivery address in case I am not actually home when my order is delivered?
    Answer   No, unfortunately, the U.S.P.S. does not have a service that provides for delivery to an alternate address in case you are not home at time of delivery. For example, if you live in an apartment complex, we cannot accommodate a request to have your package delivered to a neighbor in case you are not home at time of delivery.

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    Question   Does AsianScreens take orders from every country in the world?
    Answer   No. Please email us via our contact us page for more specific information.

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    Question   Why is it that some well-known JAV idols don't have as many movies listed on AsianScreens as some of their less popular peers?
    Answer   Though AsianScreens aims to provide a comprehensive listing of JAV idols and movies, we must admit we try and focus on the more popular ones. However, if you find that one of your favorite idols isn't getting enough attention from AsianScreens or if you have any qualms at all about our content, please email us via our contact us page and we'll be sure to take a look at what you have to say. If there is a problem, we'll do our best to remedy it. Remember - AsianScreens always wants to take the extra step whenever it can to please its audience.

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    Question   I looked on other sites and found information in AsianScreens' idol profiles and/or movie information that differed from yours. Why is this?
    Answer   We at AsianScreens do our best to ensure the accuracy of information listed on our site. Some discrepancies result from varying information being disseminated via the Web and other media. And some "errors" might be the result of the simple fact that just as seasons change, so do our bodies - it can happen that an idol's tits would be listed as 1 or 2 cm bigger this year than they were a year ago, right?

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    Question   How often does AsianScreens add new titles?
    Answer   We add new titles almost on a weekly basis. The number we add varies greatly from week to week, but we aim to average at least 75 a week.

    Back to FAQ Back to FAQ

    Question   Are titles with "n/a" appearing in the shopping cart column permanently unavailable?
    Answer   Titles that have "n/a" appearing in the shopping cart column are unavailable indefinitely. The most likely reasons for their inclusion are either we catalogued them on our site by mistake or vendor-related issues. If nothing else, we feel that leaving information pertinent to such titles may be of use to visitors of our site.

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    COPYRIGHT & TERMS OF USE INFORMATION

    In compliance with Title 18 of U.S. Code 2257, all persons seen on this site
    were at least 18 years of age at the time of their visual depiction.


    AsianScreens.com contains sexually-explicit content. Entrance to web pages at www.asianscreens.com implies that a visitor is of the legal age in his/her state, province or region to view and/or buy sexually-explicit images and other materials. If you are not of the legal age or the viewing of sexually-explicit content is in violation of your local community standards, please leave the site now. AsianScreens.com is not legally responsible for any actions of a visitor who enters the site or does not meet all of the above criteria for entrance to the site.

    Before making a purchase from AsianScreens, please read the information (which we will refer to as "The Agreement") at http://www.asianscreens.com/docs/help.asp to familiarize yourself with the nature of products sold on AsianScreens, our policies regarding purchases made from us and our standard order-processing procedures. Please note that AsianScreens considers the act of making a purchase from AsianScreens.com complete acknowledgement on the part of the buyer that he/she has read and fully understands "The Agreement". Any questions about "The Agreement" can be emailed to us via our contact us page. AsianScreens is not responsible for customer dissatisfaction stemming from lack of complete awareness and understanding of "The Agreement" and what is implied by "The Agreement".

    Copyright ?2001-2017 AsianScreens. All rights reserved.
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